Work with me

Operations and communications support for professional service businesses

I help small professional firms stay organised and communicate clearly. My work sits somewhere between operations, coordination, and communications – organising the moving parts that keep your business running smoothly and keeping your messaging consistent at every stage.

Whether you need project coordination, client communications, or help making sure your written content sounds as polished as your expertise, I provide practical, behind-the-scenes support so you can focus on doing great work instead of chasing updates or endlessly redrafting content.

What I can do for you

  • Operations & Coordination

    Keeping client work organised and projects on track

    • Project coordination and client follow-ups

    • Document organisation and file management

    • Financial admin (invoices, payments, tracking)

    • Simple systems and clear processes to make work easier

    • Making sure nothing falls through the cracks

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    Business Communications

    Professional, clear communication with clients and across your team

    • Client onboarding, updates, check-ins, and follow-up emails

    • FAQs, resources, and service summaries

    • Email and document templates for common situations

    • Team resources and internal guidelines

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    Professional Content

    Translating your expertise into clear, professional, engaging content

    • Thought-leadership and long-form pieces (articles, research summaries, white papers)

    • Case studies and client success stories

    • Ghostwriting for partners or principals (LinkedIn posts, op-eds, articles)

    • Website and profile copy that sounds confident and approachable

“She took the time to understand my business goals and find a system that works for me. What I really liked was that when I had challenges, Sarah tweaked the system to suit, rather than letting me muddle through and get used to it.”

Maureen McCowen
Founder, Soft Skill Success

How we can work together

I support your business in two key areas – operations and communications – and you can choose what combination of services will make the biggest difference for your business.

Project Support

If you’ve got one specific thing that needs sorting, a short, focused project is often the best place to start. These projects strengthen how your business presents and communicates: clarifying messaging, materials, and client touchpoints.

Examples:

  • Client-facing communications refresh (website, emails, proposals)

  • Client journey communications setup (onboarding, touchpoints, follow-ups)

  • Internal communication templates (standardised emails, guidelines, resources)

  • Content and thought leadership support (editing, ghostwriting, case studies)

Project pricing: typically between €200 – €1,000, depending on scope and depth

Ongoing Support

For dependable, consistent support that keeps things running smoothly day to day – whether that’s coordination, communication, or both.

Starter – €400/month (10 hours)
Choose your focus: operations coordination OR communications support

Growth – €800/month (20 hours)
Blended support: operations coordination + communications work

Complete – €1,200/month (30 hours)
Comprehensive support across operations and communications

Within your monthly hours, we'll focus on what matters most to your business – whether that's more coordination, more communications work, or an even split. The balance can shift as your needs change.

Let's talk about what would work best for you

Who I work with

I work with professional service firms – from therapists and consultants to accountants, architects, and executive coaches – the people whose work depends on clarity, trust, and good organisation.

You’re balancing client work with running the business and need reliable, practical support from someone who understands your world, works independently, and gets things done with zero fuss.

“[Sarah] simply hit the ground running and got stuck in. Her suggestions for collaboration tools were awesome, and she was great at directing other team members working on the project. Would work with her again in an instant!”

Jannetje van Leeuwen
Co-founder, IQ Branding Solutions

Ready to make things run more smoothly?

Let’s talk about what’s working, what’s not, and where a bit of experienced, reliable support could make the biggest difference.

Book a discovery call